This Privacy Policy describes how Inklo handles information when you browse the site, create an account, communicate with an artist or client, or use the commission workflow.
Information we collect
Depending on how you use Inklo, we may collect the information needed to provide an account and commission marketplace, such as your name, email address, profile details, messages, uploaded files, transaction records, and support requests.
- Account and profile information that you provide.
- Commission, order, payment, chat, and uploaded-file metadata needed to operate a transaction.
- Device, log, and usage information used for security, reliability, and product improvement.
How we use information
We use information only for the purposes connected to operating and improving Inklo. These purposes include:
- Providing authentication, profiles, commission requests, orders, chat, files, and support.
- Processing and reconciling payments through the selected payment provider.
- Translating supported content and remembering language or interface preferences.
- Detecting abuse, protecting accounts, resolving disputes, and meeting legal obligations.
When information is shared
We share information only when it is needed to provide the service or comply with a lawful request. For example, transaction participants see the profile, commission, chat, file, and order information required for their shared workflow.
- Service providers that host, store, email, translate, or process payments for Inklo.
- Other transaction participants, limited to the information the workflow makes visible.
- Authorities or professional advisers when disclosure is required to protect rights or comply with law.
Security and retention
We use access controls, authenticated sessions, provider safeguards, and operational monitoring to protect information. No online service can guarantee absolute security, so keep your account credentials private and notify support about suspicious activity.
Your choices and rights
Depending on your location, you may have rights to access, correct, export, restrict, or delete personal information. Some records must be retained for security, payment, dispute, or legal reasons.
- Ask what personal information Inklo holds about you.
- Request correction or deletion of information that is inaccurate or no longer needed.
- Withdraw optional communications or preferences where the interface provides that control.
Changes to this policy
We may revise this policy as Inklo evolves. We will publish the updated text on this page and update the date above.
Questions or requests
Questions about this page or your Inklo account? Email us and include enough context for us to help.